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In 2019, World Bank analyst Abebi Eke had a difficult assignment: decide whether to recommend that the World Bank, in line with its commitment to expanding financial inclusion to the world's poor, lend its support to a particular digital payments scheme. Eke was asked to investigate two of the most ...
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The case examines the strategy, impact, and sustainability of a boutique philanthropy with a big goal: change the way people donate to charities. Epic Foundation was founded to support a portfolio of children's charities. Now, its leadership was considering taking on a broader role: to reshape the v...
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On May 22, 2018, executives from the Massachusetts Port Authority (Massport) along with Massachusetts Governor Charlie Baker and Boston Mayor Marty Walsh gathered in the Seaport District of South Boston for a groundbreaking ceremony to celebrate the start of construction on a new hotel in Boston's S...
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Board Chair Nanne Boonstra was about to learn the details of a scaling strategy proposal for Mothers of Rotterdam, a fledgling social service program that helped the city's disadvantaged pregnant women. Boonstra's employer, a venture philanthropy foundation that was funding the program, was interest...
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In Serbia, citizens are reluctant to become politically active but young leaders Babovi and Stojicic, the case protagonists, are determined to prod their peers into taking a stronger role in the country's government. Using community organizing principles, they launch Serbia on the Move, a nongover...
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On December 10, 2013 more than 90,000 South Africans gathered at the FNB Stadium in Soweto outside of Johannesburg to mourn the death of the country's first black president, Nelson Mandela. At the stadium, several dignitaries addressed the mourners, which included United States President Barack Obam...
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In 2014, three former Code for America fellows embarked on a one-year skunk works journey to use technology to improve the enrollment process for California's SNAP (food stamp) program, CalFresh, to increase the number of residents receiving benefits in San Francisco. The case describes a user-cente...
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On June 16, 2013, the Irish government sponsored the Protection of Life During Pregnancy Bill, which proposed to allow abortions when doctors determined the procedure was necessary to save the life of the mother. The bill was introduced in Ireland's House of Representatives to much debate. Some Repr...
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This case describes how community leaders in Amman, Jordan used a community organizing framework to launch and manage a major campaign, 6 Minutes, to encourage residents to commit time to reading for pleasure. Using Marshall Ganz's framework for building civic leadership capacity, a local service or...
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Sequel supplement to case HKS798. On June 5, 2013, a London newspaper reported that the United States National Security Agency (NSA) was collecting the telephone records of millions of Verizon customers in the U.S. The story was the first of many top secret revelations about the NSA's spying program...
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