E-Solution: HRM and management practices fuel strong growth of start-up
Référence :
G1947(GB)
Langue
Type
Etude de cas
Catégorie
Management Général/Stratégie
Résumé
E-Solution was founded in July 2011. After a few years, E-Solution built a reputation in France as a leader in online customer relationship management. Given the rapid increase in the number of employees, the company needed to adapt its structure by creating new process, new HRM and management methods always more effective in order to maintain a very high quality service to its customers while promoting the commitment of employees.
How to maintain the growth of the company while maintaining a start-up spirit? Are innovative managerial and HRM tools sufficient to support this growth phase?
How to maintain the growth of the company while maintaining a start-up spirit? Are innovative managerial and HRM tools sufficient to support this growth phase?
Objectifs pédagogiques
This case is suited to two types of teaching objectives:
- Acquisition of new knowledge:
Discover innovative, post-bureaucratic management and HRM practices that exemplify value-based management along with HRM practices that favour employee commitment.
Learn about management and HRM practices in a growth start-up.
Understand the link between management and HRM practices and firm growth.
- Acquisition of behavioural skills: Analysis (factual and critical), and synthesis of a real work situation.
- Acquisition of new knowledge:
Discover innovative, post-bureaucratic management and HRM practices that exemplify value-based management along with HRM practices that favour employee commitment.
Learn about management and HRM practices in a growth start-up.
Understand the link between management and HRM practices and firm growth.
- Acquisition of behavioural skills: Analysis (factual and critical), and synthesis of a real work situation.
Mots-clés
Entrepreneurship - Start-up - Internet - Customer relations - Growth - HRM - Values Commitment - Organizational culture.
Public
Licence 3: Master 1, 2; Specialized masters
MBA; Executive MS
MBA; Executive MS
Secteur d'activité
Business service
Caractéristiques particulières
- PPT: debriefing (22 slides)
|
Année de la problématique :
2016
Livraison :
Livraison par lien de téléchargement
Nombre de pages :
12 avec 15 page(s) annexe(s)
Temps d'utilisation :
3h00
Code du secteur d'activité :
74 - Services fournis principalement aux entreprises
Note pédagogique :
Oui (17 pages)
- incluse
Montant :
Adhérents : 360,00 € HT / Non adhérent : 720,00 € HT
Licence :
Campus*
* Usage illimité pour un campus sans limite de nombre d'étudiants.
|
Produits pédagogiques liés ...
Mentions légales - Conditions générales de ventes - Plan du site - Contacts
© Tous droits réservés CCMP
