Designing for Value Recovery: Recommerce Group's Reverse Logistics Strategy Choice

This case examines the reverse logistics operations of Recommerce Group, a French company specializing in the collection, refurbishment, and resale of used smartphones and other consumer electronics.
Rapid growth in return volumes has strained the firm's decentralized processing network, leading to capacity constraints, longer lead timer, rising costs, and declining recovery value.

Students are provided with detailed operational and financial data to evaluate three strategic alternatives: maintaining decentralized facilities, investing in a centralized automated hub, or outsourcing to a third-party provider, and to calculate costs, margins, and investment feasibility.

The case develops analytical and strategic decision-making skills by requiring learners to recommend the most economically and operationally viable reverse logistics network design.

- Analyze reverse logistics operations quantitatively, including calculating costs, recovery revenues, margins, capacity utilization, and lead-time impacts using operational data
- Evaluate and compare alternative network designs (decentralized, centralized, and outsourcing) by assessing trade-offs in cost efficiency, speed, scalability, control and risk
- Formulate and justify a managerial recommendation that integrates financial analysis with operational and strategic considerations to determine the most viable reverse logistics configuration

Reverse logistics - Decentralized network - Supply chain

M2
Masters spécialisés
Ecole d'ingénieurs
MBA, Executive MS

Reverse logistics operations

Année de la problématique : 2022

Livraison : Livraison par lien de téléchargement

Nombre de pages : 10

Temps d'utilisation : de 4 à 6 heures

Code du secteur d'activité : 72 - Activités informatiques